PRIVACY POLICY

How we protect your data | Vistakart | Effective: 07 Sep 2026

At Vistakart (vistakarts.com), operated from 14/8 Vista Park, Bargi Hills Rd, Bargi Hills, Jabalpur,  Madhya Pradesh, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order, we collect:

• Personal Information: Name, Phone Number (+91 9111089063), Email (info@vistakarts.com), Shipping Address, Billing Address
• Payment Information: We do NOT store your card/UPI details. All payments are processed securely via Shopify Payments, Razorpay, UPI, and other secure gateways.
• Device Information: Browser type, IP address, cookies, time zone, and how you interact with our site.
• Order Information: Products purchased, order value, return/exchange requests.

2. How We Use Your Information?

• To process and fulfill your orders, including shipping and delivery
• To communicate with you via WhatsApp, SMS, Email on +91 9111089063 / info@vistakarts.com about order updates and offers
• To improve our website, products and customer service
• To prevent fraud and secure our platform
• To send you marketing offers (you can unsubscribe anytime)

3. Sharing Your Information

We do NOT sell your personal data. We only share your information with trusted third parties to run our store:

• Shopify: Our store is hosted on Shopify. They store your data securely on their servers.
• Courier Partners: Delhivery, Bluedart, Xpressbees etc. to deliver your order - we share only Name, Address, Phone.
• Payment Gateways: Razorpay, UPI, COD partners to process payments.
• Legal Compliance: If required by law of India, courts of Jabalpur, MP.

4. Cookies Policy

We use cookies to enhance your browsing experience. Cookies help us remember your cart, preferences and analyze site traffic. You can disable cookies in your browser settings, but some parts of the site may not work properly.

5. Data Retention

We retain your order information for 5 years for tax and legal compliance, unless you request deletion. For account deletion request, email us at info@vistakarts.com.

6. Your Rights

• Right to access what personal data we hold about you
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt-out from marketing emails/WhatsApp anytime

To exercise these rights, contact us at +91 9111089063.

7. Security

We take data security seriously. Our website is SSL certified (https). All data is encrypted and stored securely on Shopify's PCI-DSS compliant servers. However, no method of transmission over internet is 100% secure.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated date. We advise you to review this page periodically.

10. Contact Us

If you have any questions about our privacy practices, contact us: