Faq

FREQUENTLY ASKED QUESTIONS

Find answers to our most asked questions about Vistakart

1. What is the delivery time? +

We deliver within 3-7 working days across India. For Jabalpur and nearby cities, delivery is usually within 2-3 days. You will get a tracking link on WhatsApp and Email once shipped.

2. Do you provide Cash on Delivery (COD)? +

Yes! We provide COD all over India.

3. What is your Return & Exchange Policy? +

We have a 7-day easy return policy. If you receive a wrong size, defective product, or damaged product, you can return it within 7 days.
Note: Product must be unused with original tags. For return, Call or WhatsApp us on +91 9111089063 with your order ID and issue photo.

4. Is shipping free? +

Yes! We offer FREE SHIPPING on all prepaid orders above Rs. 499. For orders below Rs. 499, shipping charge is Rs. 49 only.

5. How can I track my order? +

After your order is shipped, you will receive a tracking ID via Email and WhatsApp. You can track it on our website: vistakarts.com > Track Order or directly contact us at info@vistakarts.com

6. What payment methods do you accept? +

We accept UPI, Google Pay, PhonePe, Net Banking, Debit/Credit Cards, and Cash on Delivery. All payments are 100% secure.

7. Can I cancel my order? +

You can cancel your order within 12 hours of placing it. If the order is already shipped, you cannot cancel it but you can return it after delivery as per our return policy.

8. Do you provide bulk / wholesale orders? +

Yes, we do. For bulk orders, please contact us directly on +91 9111089063 or email at info@vistkarts.com for best wholesale prices.

Still have questions?

Our team is here to help you 24x7

📞 +91 9111089063 ✉️ Email Us: info@vistakarts.com